Client Portal

Additional Services

Maintenance
Maintenance – $50.00 – $70.00
  • Administration charge for work order and quote requests. (The above charge does not apply to regular garden maintenance contracts or invoices)
  • Max of 3 quotation requests
Pest Control – $5.00 Per Lot
  • Internal inspections arranged (if requested)
Claim processing
Insurance Claim Processing – $200.00 – $300.00
  • If with preferred insurer
Insurance Claim Processing – $Hourly Rate
  • If with other insurer
  • Per claim – dependant on size of claim and work required
QBCC Claim Processing – $400.00
  • Per claim
Arrange and submit Work Cover policies – $125.00
  • Per annum
Declined insurance claim – $150.00
Taxation, BAS and Audit information
Preparation of Information For Audit of records and assistance to Auditor
  • $550.00
Preparation of Information For Business Activity Statements
  • $440.00 per quarter
Register or De-Register for ABN and GST
  • $ hourly rate
Tax file number application or inquiry
  • $125.00
Preparation of Information for Income Tax Return (the higher of)
  • $295.00
End of financial year statements for owners
  • $60.00 each
Compliance Reports Co-ordination
Co-ordinate and distribute sinking fund, insurance valuation, Balustrade compliance, WH&S, Fire compliance and Termite reports etc
  • 15% of invoice or hourly rate
Lift certification and registration
  • $95.00 each lift
Contractor Compliance (per complex per year the higher of)
  • $210.00 or as charged
Pool compliance and registration
  • 15% of invoice or hourly rate
Backflow report rectification
  • 10% of invoice or hourly rate
DERM, Council or Titles Office Fees
Arranging for Lodgement of Documents
  • $300.00 or hourly rate
    Matters of administration
    Software licence fee
    • $35.00/Lot/annum or as charged
    Building  Setup Fee Transfer In
    • $550.00 or hourly rate
    Teleconference Fees
    • $ at cost
    Computerised Archive Storage Fee
    • $13.75 per lot/per annum
    Transfer and Handover records from NSSM
    • $600.00 or hourly rate

    Search fees – all associated costs with searching records will be retained by the Body Corporate Manager.

        Finance and Levy Fees
        Additional levies setup and issue
        • $35.00 per Lot
        Approval of invoices – Portal hub cost per complex
        • 14.00 per lot per annum
        • Additional follow up on approvals per follow up $18.00
        • NSSM holds ALL their bank accounts with Bank of QLD and has the authority to be the sole signatory on these accounts as per this agreement
        Annual CPI calculation for Managers Fees
        • $95.00 each
          If alternative banking arrangements required
          • $hourly rate
          Manage Term deposits with alternative bank
          • Open a preferred investment banker – $95.00
          • Open a non-preferred investment banker – $300.00
          • Manage a preferred investment banker – $45.00
          • Manage a non-preferred investment banker – $150.00
            Debt Recovery Fees
            Overdue levy notice
            • $35.00
            Letter of demand
            • $189.00
            • The above recovery cost are paid by the Body Corporate and on charged to the Lot owner
            Resolution of Committee to commence debt collection
            • $165.00 each
            Arrears and notice of legal commencement
            • $35.00 – $189.00
            Management of payment plans
            • Payment plan setup per arrangement to owner – $95.00
            • Payment plan statement per notice to owner – $35.00
            • Payment plan default follow up notice to owner – $35.00
            Liaising with Debt Recovery Agency
            • Hourly rate
                Other

                All other issues not covered above or if hourly rate is required to be charged

                • Director(s) – $300.00 /hr
                • Administration personnel – $150.00 / hr
                • Strata Managers – $225.00 / hr
                • Senior Strata Manager – $260.00 / hr
                • Trainee Strata Manager – $185.00 / hr
                • Insurance Manager – $185.00 / hr
                • Compliance Manager – $185.00 / hr
                • Accountant Manager – $220.00 / hr
                • Accountant Assistant – $150.00 / hr
                • Other Staff – $150.00 / hr

                *Time and a half rates for any items performed after 5.30pm or before 8.30am or on Saturday and Sundays

                All hourly rates are charged in 1 minute increments or part thereof
                Disbursement for additional meetings and services, secret ballots, land valuations and other services not related to the agreed services including if the AGM includes non-standard disbursements such as major works or variation/transfer of Letting and caretaking agreements or documentation over 20 pages.

                • Black and white
                  • under 4000 per month – $0.65/page
                  • Up to 6000 per month – $0.42/page
                  • Over 6000 per month – $0.37/page
                • Color per page – $2.00/page
                • Photos – $1.35c/page
                • Envelope DL – $1.35
                • Envelope other – $3.50
                • Envelope Express post (the higher of) – $6.00 per envelope or Aust Post rates
                • Secret Ballot including envelope (mailed) – $8.75 per lot
                • Secret Ballot (electronic) – $1.30 per lot
                • Courier – $ as charged
                • Postage per item – $At Cost
                • Reply paid per envelope – $1.50
                • Labels per sheet – $2.25