Online Services

We utilise the Stratamax (specialised Strata software) functionality in our technology and computer system. This means you can login to: pay levies, change your address, obtain insurance certificates, order disclosure statements and settlement certificates online.


Why wait on the phone to obtain these services when you can obtain them at the touch of a button.

You also have the ability to look at financial reports, minutes, arrears, insurance details, valuations, fire reports and other vital information to ensure the complex is running smoothly.

These reports and more are available 24 hours a day 7 days a week.

In addition you can email us with any queries you may have and obtain a response within 24 hours. See our “meet the Team” page for the email address of the staff member you are looking for.

If you are an owner in a complex managed by us and you have not received your login please email us at reception@northshorebodycorp.com.au and we will arrange for this to be sent to you immediately so you can access all this information easily and at your leisure.

Additional Services

North Shore Strata is engaged by your strata community for an agreed fee to attend to the secretarial and financial functions on behalf of the body corporate.

These services may include matters such as convening and attending the annual general meeting which involves preparation of proposed budgets and sending notices for the meeting, in addition to forwarding minutes to all owners. NSSM also provide these same services for committee meetings held by your body corporate.

In addition NSSM attends to routine correspondence and assists your body corporate in ensuring that they are compliant with legislative issues.

The Financial Team at NSSM looks after financial matters include opening and operating the strata community’s bank account, attends to payment of accounts, issue contribution notices to lot owners and receipting those payments.

We also carry out reconciliation of the accounts and preparation of financial statements at the end of each financial year, as well as liaising to obtain quotations for the renewal of the body corporate’s insurance.


The necessary registers required to be kept by law are established and maintained by NSSM. These registers include the body corporate roll, contracts register, register of improvements on common property and lot improvements records.

All other important documentation and records such as the Community Management Statement for the scheme and other reports are kept and maintained for the body corporate which are also made available to inspect with the body corporate records.

Additional items not included in the Agreed Services may be requested from time to time and these are charged in accordance with the schedule of Additional Fees listed on this website.



Maintenance – $30.00 – $50.00

Administration charge for work order and quote requests. 

(The above charge does not apply to regular garden maintenance contracts or invoices)


Pest Control – $5.00 Per Lot

internal inspections arranged (if requested)


Claim processing

Insurance Claim Processing – $200 – $300

  • If with preferred insurer


QBCC Claim Processing – $350 

  • Per claim


Arrange and submit Work Cover policies – $110

  • Per annum


Insurance Claim Processing – $Hourly Rate

  • If with other insurer
  • Per claim – dependant on size of claim and work required

Declined insurance claim – $150



Taxation, BAS and Audit information

Preparation of Information For Audit of records and assistance to Auditor

 $400.00 (up to 20 Lots)


Preparation of Information For Audit of records and assistance to Auditor

 $Hourly rate (over 20 Lots)


Register or De-Register for ABN and GST



Tax file number application or inquiry 



Preparation of Information For Business Activity Statements

$350.00 (up to 20 Lots)


Preparation of Information For Business Activity Statements

$Hourly rate (over 20 Lots)


Preparation of Information for Income Tax Return (the higher of)

$250.00 or as charged


End of financial year statements for owners

$45.00 each


Compliance Reports Co-ordination

Co-ordinate and distribute sinking fund, insurance valuation, Balustrade compliance, WH&S, Fire compliance and Termite reports etc

15% of invoice or hourly rate

Lift certification and registration

$60.00 each lift

Contractor Compliance (per complex per year the higher of)

$95.00 or as charged


Pool compliance and registration

15% of invoice or hourly rate

Backflow report rectification

10% of invoice or hourly rate


Dispute, Conciliation and Adjudication Orders

Preparation of neighbourhood dispute forms

$95.00 per form or hourly rate

Preparation of Application / Submission to BCCM or QCAT

 $250.00 or hourly rate


Preparation of Contravention notices

$95.00 per form or hourly rate

Attend and assist with members of the committee of Body Corporate with items of conciliation

are charged at an hourly rate


DERM, Council or Titles Office Fees

Arranging for Lodgement of Documents

$250.00 or hourly rate

Matters of a legal nature

Liaison With Lawyers Or Others (the higher of)

$250.00 or hourly rate

Matters of administration

Stratapay Software licence fee (the higher of)

$30/Lot/annum or as charged

Transfer fee to NSBC

$500.00 or hourly rate

Teleconference Fees

$ at cost


Computerised Archive Storage Fee

$1.85 per week for up to 40 lots

Transfer and Handover records from NSBC

$500.00 or hourly rate

Search fees – all associated costs with searching records will be retained by the Body Corporate Manager.


Finance and Levy Fees

Special levies setup and issue (2 – 6 lots)

$16.50 per Lot

Seek approval of invoices for complex NOT on hub

$3.30 per invoice

NSBC holds ALL their bank accounts with Macquarie Bank and has the authority to be the sole signatory on these accounts as per this agreement

Annual CPI calculation for Managers Fees

$75.00 each

Special levies setup and issue (7 lots and over)

$11 per Lot

If alternative banking arrangements required

$hourly rate

Manage Term deposits with alternative bank

$ 6.60 per Lot on renewal or rollover instructions

Debt Recovery Fees

Reminder Overdue notice


Letter of demand


The above recovery cost are paid by the Body Corporate and on charged to the Lot owner

Resolution of Committee to commence debt collection

$80.00 each

Arrears and Final Notices


Management of payment plans

$20.00 per month or hourly rate


Liaising with Debt Recovery Agency

$hourly rate



All other issues not covered above or if hourly rate is required to be charged

Administrative personnel

$110 / hr

Strata Managers

$280 / hr

Accounts Manager

$185 / hr

*Time and a half rates for any items performed after 6pm or on Saturday and Sundays
*All hourly rates are charged in 15 minute increments or part thereof
Disbursement for additional meetings and services, secret ballots, land valuations and other services not related to the agreed services including if the AGM includes non-standard disbursements such as major works or variation/transfer of Letting and caretaking agreements or documentation over 50 pages.


Black and white per page


Color per page




Envelope small


Envelope A4


Envelope Express post (the higher of)

$6.00 per envelope or Aust Post rates

Secret Ballot envelopes



$as per Aust post rates


$ as charged